Common questions

What is Autopcc exe?

by Minnie

What is Autopcc exe?

OfficeScan uses the autopcc.exe (16-bit) and autopccp.exe (32-bit) during client/agent installation via login script on supported Windows platforms. The executables are also used to pull client/agent updates from the server. When autopcc is executed, it performs the following: Checks the platform it is running on.

How do I update Trend Micro pattern manually?

To do a manual update for Controlled Pattern Release:

  1. Go to Trend Micro Download Center for Pattern Files.
  2. Download Enterprise Pattern – CPR – TMCM.
  3. Copy the zip file to your TMCM server and extract the file to a subfolder.
  4. Open the TMCM Console > Updates > Manual Update.

How do I update my Trend Micro Office Scan?

To perform a manual update using the OfficeScan web console:

  1. Log on to the OfficeScan management console.
  2. Go to Updates > Server > Manual Update.
  3. Under Components to Update, expand the Antivirus section, select the following scan engines:
  4. Click the Update button to start the update.

How do I remove Trend Micro from command line?

To uninstall the Client/Server Security Agent, do the following:

  1. On the target machine, close all browser applications.
  2. Open a command prompt window.
  3. For 32-bit OS: Go to C:\Program Files\Trend Micro\Client Server Security Agent\ directory.
  4. Type the following command: ntrmv -980223.

How do I remove Trend Micro security agent without password?

Go to Administration > Global Settings > Desktop/Server. Under Security Agent Uninstallation Password section, select Allow the client user to uninstall the Security Agent without a password. Click Save.

How do I update Trend Micro antivirus offline?

To perform a manual update:

  1. Download the latest scan engine and pattern file from the Trend Micro Download Center. To perform a manual rollback, download the previous version of scan engine.
  2. Remove the Readme.
  3. Rename the LPT$XXX.
  4. After downloading the scan engine, rename the compressed files as follows:

How do I update Trend Micro offline?

Change the update path of the offline Security Server from the dashboard by clicking Updates > Source > Server > Intranet location containing a copy of the current file. Paste the UNC path of the newly created shared folder. Enter the logon credentials that will be used to access the shared folder. Click Save.

How to uninstall autopcc on Trend Micro servers?

On the OfficeScan server, go to ..\\Trend Micro\\OfficeScan\\PCCSRV\\Autopcc.cfg folder. Using Notepad editor, open AutoPCC.INI file. Save and close the file. \\\\ {IP or FQDN of Officescan server}\\ofcscan\\AutoPCC.exe Command prompt window for AutoPCC will come up and disappear once client is completely installed.

When to run autopcc.exe during client installation?

OfficeScan uses the autopcc.exe (16-bit) and autopccp.exe (32-bit) during client/agent installation via login script on supported Windows platforms. The executables are also used to pull client/agent updates from the server. When autopcc is executed, it performs the following:

When to use autopcc to uninstall OfficeScan?

This article guides you in performing silent installation/uninstallation of OfficeScan client using the AutoPCC utility. This can be useful when you want to remove the installation/uninstallation pop-up window generated by the autopcc.exe file during the client setup or uninstall process.

What should the noprescan parameter be in autopcc?

Open the AutoPCC.INI file using Notepad Editor. Change the value of the NoPrescan parameter from “0” to “1”. Save and close the file. If the problem persists, please contact Trend Micro Technical Support for further assistance. On the OfficeScan/Apex One server, go to the \\PCCSRV\\Admin\\Utility\\ClientPackager directory.