What is covered under HP Care Pack?
What is covered under HP Care Pack?
At HP, we offer special HP Care Pack with your device purchase, comprising of various services for PC repair, extended warranty and support for you. HP Care Pack isn’t just warranty coverage – it’s 24/7 tech support, pickup of damaged devices, in-home service for select devices, and coverage for multiple incidents.
What is not covered under HP warranty?
Does not cover cosmetic damage, theft, loss, damages caused by a vehicle accident, normal wear and tear, consumables, intentional acts of damage, fire, or other exclusions specified by HP. Service is available for 3, 4, or 5 years on most computing products.
Can I add HP Care Pack after purchase?
During the warranty period, whenever you have a problem you can take your PC to the Service Center for repair at no additional cost. You can purchase HP Extended Carry-in Warranty up to 90 days from the date of hardware purchase.
How much does an HP Care Pack cost?
HP Care Packs available to purchase Desktop Care Packs: Available for desktop PCs including select HP ENVYs and HP Pavilions, at rates starting around $150. Printer Care Packs: Available for HP LaserJet, HP ENVY and HP DeskJet models, and more, at rates starting below $20.
How do I claim my HP warranty?
To file a warranty claim for your HP product, you can dial 1-800-474-6836, explain your issue, and request warranty service. An HP agent will give you further instructions.
What does the HP 1 year warranty cover?
HP’s standard one-year limited warranty covers for repairs or replacement of parts that are deemed defective. The physical screens of the laptops are covered by the standard warranty for specified types of failures. For a notebook, the battery is covered against failure during the warranty period.
Does hp care Pack extended warranty cover screen damages?
Does HP Care Pack Extended Warranty cover screen damages? Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. It has been a while since anyone has replied.
Is it possible to add care pack after warranty expiration?
I also read about post warranty care packs, but those have to be purchased within 90 days of warranty expiration. And cost as much as a 3 year on site service pack for only an extra year of coverage. Although I know with 3 year I’m getting only 1.5years if I’m able to activate.
Is there a two year warranty on HP servers?
Two-Year Post Warranty HP Care Pack Services for HP Industry Standard Servers are specifically designed to provide essential technical support once your original coverage expires. They offer a choice of coverage hours and response times that reflect the important role that servers play in your enterprise.
How to get a refund on hp care pack?
About the 3 years extended warranty what you have purchase, you can contact the HP shopping team or contact on this # 1-800-hp-direct (800-473-4732) (US Support) where they will help you getting a refund of same. , I am speaking for myself and not for HP and I am not an HP Employee.