Helpful tips

How does British Gas top up work?

How does British Gas top up work?

Put your key or card into the meter for at least a minute to activate it. Top up your key or card at a convenient Payzone or Post Office. Put the key or card into your meter. Electricity credit will transfer automatically.

Who does top up for British Gas?

You can top up your British Gas prepayment meter at any Payzone store or Post Office branch. There are over 24,000 Payzone stores and Post Office branches across the UK. Use our Store Locator to find your nearest Payzone retailer, or the Branch Finder to locate your nearest Post Office.

Is there a problem with British Gas top up?

Some British Gas customers with prepayment meters have been left unable to top up their accounts online due to an IT issue. Some customers of the UK’s largest energy supplier have been left unable to access their accounts online or on the app – which is particularly problematic for some prepay customers.

Why can I not access my British Gas account?

Check your inbox or junk mail folder for an email that says ‘Activate your online account’ and click on the link. You need to do this within 24 hours of receiving the email, or your access will be timed out. You’ll need to contact a super user to reactivate your account.

Where do I call for British Gas top up?

If you have a traditional, non-smart meter or you’ve followed the above instructions for your smart top up, you can call British Gas’s customer service number, linked here. Q – My British Gas top-up credit is running out quicker than it used to, why?

What was the name of the British Gas Board?

Each area board was divided into geographical groups or divisions which were often further divided into smaller districts. These boards simply became known as the “gas board”, a term still sometimes used when referring to British Gas.

How do I top up my British Gas card?

If you have a smart meter, you can follow the below British Gas card meter instructions to manually enter your top up. For smart gas top up Press the A button to wake up the screen, then press it again twice to enter ‘Credit Entry’ mode Press the B button, then A to enter your code and B to move forward

How do I top up my British Gas Meter?

If it’s your first time topping up, you’ll need to activate your key or card in your meter first. Put your key or card into the meter for at least a minute to activate it. Top up your key or card at a convenient Payzone or Post Office. Put the key or card into your meter. Electricity credit will transfer automatically.