How do I contact Amazon about a missing item?

Report the incident to Amazon by calling 844-311-0406 to receive 24/7 immediate assistance.

What happens if an Amazon package is lost?

Amazon Prime members receive very fast shipping, and if the package does not arrive, the company has a no-questions-asked policy and will provide a refund after 36 hours. If packages are late, Amazon will credit your account for the inconvenience.

Will Amazon replace a lost item?

Having your Amazon package lost or stolen is always a nightmare. One of the ways Amazon does this is with their A-to-Z Guarantee. In short, this guarantee covers up to $2,500 of the purchase price on eligible purchases (goods purchased on Amazon.com from an Amazon seller).

How do I file a lost item on Amazon?

How to submit a missing package claim to Amazon

1. Sign in to Amazon and go to your Order List.
2. Next to the item that hasn’t been received, click “View/File Claim.”

What happens if a package is lost?

You can report a missing USPS package by filing a claim at the USPS claims site. The sender or receiver of a USPS package can file a claim, but the original purchase receipt must be available. You can receive a refund for mail that is lost or never delivered to its final destination as long as the package is insured.

Can Amazon track stolen electronics?

There is no action required from you and the serial number will only be used to prevent fraudulent activity of the missing item.” They can track the Serial number in case the thief tries to resell it on Amazon.

Does Amazon refund stolen packages?

If that’s the case for your purchase, Amazon requires that you first contact the Amazon Seller and try to settle the issue with them. But if you’ve waited two or more business days for a response or the seller is uncooperative, you can file a claim with Amazon and they’ll likely issue a refund.