Common questions

How does TTY relay service work?

How does TTY relay service work?

​TTY Relay Services A person who is deaf, hard-of-hearing, or deaf-blind uses a TTY to type his/her conversation to a Communications Assistant, or CA, who then reads the typed conversation to a hearing person. The CA relays the hearing person’s spoken words by typing them back to the TTY user.

What is TTY relay?

TTY-based Telecommunications Relay Services permit persons with a hearing or speech disability to use the telephone system via a text telephone (TTY) or other device to call persons with or without such disabilities.

What is the phone number for a TTY relay service?

How to Make a Relay Call

From Standard Telephone to TTY From TTY to Standard Telephone
Dial a voice CA at 711: or call: 1-800-735-2922 (English) 1-800-855-3000 (Spanish) Dial a voice TTY CA at 711: or call: 1-800-735-2929 (English) 1-800-855-3000 (Spanish)
Give the CA the area code and TTY number you wish to call.

Does TTY still exist?

Today, TTY relay services, the original and now “traditional” relay service, can be reached by anyone by dialing 711 from a telephone or TTY.

What’s the difference between TTY and TDD?

A TTY is a device like a typewriter that has a small readout. It is also called a Telecommunication Device for the Deaf (TDD) but that name has been devised by the hearing community and is not accepted by Deaf people, the actual users of TTY technology. A TTY can be used to send text over the phone.

What is the difference between TTY and Relay Service?

If a deaf individual is communicating with another TTY user, both users send and receive text. If a deaf individual is communicating with a hearing individual who doesn’t have a TTY, they will use the Telecommunication Relay Service (TRS).

What replaced TTY?

That’s why today, AT is pleased to announce the launch of a new service – Real-time Text (RTT) – that replaces TTY and brings communications for people with hearing loss and speech disabilities into the 21st Century. RTT is a text-based communication service that alleviates many of TTY’s short comings .

What does TTY mean before a phone number?

Telecommunications Device for the Deaf
04/09/21. Yes. The TTY (TeleTYpe), TDD (Telecommunications Device for the Deaf), and TT (Text Telephone) acronyms are used interchangeably to refer to any type of text-based telecommunications equipment used by a person who does not have enough functional hearing to understand speech, even with amplification.

What is the number for TTY Relay Service?

Today, TTY relay services, the original and now “traditional” relay service, can be reached by anyone by dialing 711 from a telephone or TTY.

Can you use a TTY to call a standard phone?

Persons using a TTY may call any standard phone user by placing the call through Telecommunications Relay Service, or they may call another TTY user directly. There are two general types of TTYs. Acoustic TTYs have cups where a standard telephone handset is placed to receive or place the TTY call.

What do you need to know about telephone relay service?

For most forms of TRS, the provider must be able to handle emergency (911) calls and relay them to the appropriate emergency services; Emergency call handling procedures have been established for all kinds of TRS. Users of Voice over Internet Protocol (VoIP) service, also can access relay services by dialing 711.

Who is TTY and who is TRS for?

Text Telephone Relay or Telecommunications Relay Service (TTY/TRS) TTY is for individuals who are deaf, hard of hearing, DeafBlind, or have speech disabilities and wish to communicate with a hearing person who uses a standard telephone.