How do I cancel my ParentPay account?

Delete a Parent Account

1. Log into your account via the website here.
2. Click on your icon in the upper right corner of the screen.
3. Click on “Account Settings”
4. Click on the red “Delete Account” button at the bottom of the pop-up.
5. Enter your account password, and click on the red “Delete your account” button to confirm.

How do I get a refund from ParentPay?

1. Navigate to Payment items > Reports.
2. Select Payment report.
3. Select Advanced options.
4. Change the Payment method to ParentPay.
5. online.
6. Select Search.
7. Select View receipt/make refund.
8. At the bottom of the receipt, select Refund.

How do free school meals work with ParentPay?

My child is entitled to a free meal, how does it work? The free meal allowance will be automatically credited to your child’s account each lunch time. You do not need to do anything. The allowance will not carry over to the next day if it is not used.

Who runs ParentPay?

Mark Brant, Group CEO of ParentPay, said: “Today marks the coming together of ParentPay and ESS, two well-known and established ed-tech businesses with highly complementary products, people and values.

How do I add money to ParentPay?

Adding credit to your Parent Account

1. Adding credit to your Parent Account.
2. Navigate to www.parentpay.com and log into your account.
3. Select Set up Parent Account (If credit has been added to the Parent Account.
4. previously, this will read Add Parent Account credit)
5. the amount in the Other.
6. amount box to top up with.

How do I use ParentPay?

Activation

1. Navigate to parentpay.com.
2. Select Login at the top right corner of the screen.
3. Enter the username and password provided in your account activation letter and select Activate.
4. Complete the activation as detailed on the screen.
5. That’s it you’re done!

Can I transfer money from ParentPay?

You can transfer funds to other accounts, or to other payment items, providing both payment items that you need to move money between have funds settled to the same bank account.

How long does it take to withdraw money from ParentPay?

The withdrawal may take up to 5 working days to be credited back to the card/bank account that the original payment was taken from. If the withdrawal will result in amounts being credited to multiple cards/bank accounts, the confirm withdrawal notification will display what will be refunded to which cards.

Can I use childcare vouchers to pay for school lunches?

Can Childcare Vouchers be used to pay for school meals? Generally no. However if the payment is for afterschool care and includes a meal, this may qualify.

How do you use ParentPay?

How safe is ParentPay?

YES. In fact, it’s as safe to pay online with ParentPay as it is to use your credit card in a shop or over the phone! ParentPay uses leading technology to process your credit/debit card transactions securely. All communication with the bank is encrypted (jumbled up so no one else can read it).

Can you transfer money on Parentpay?