Common questions

How do I contact MYOB support?

How do I contact MYOB support?

1300 555 123
Contact Us Call us on 1300 555 123.

How do I get help for MYOB?

Start by calling us on 1800-411-641. You’ll need your email address, mobile number and MYOB serial number.

How do I email MYOB?

Set up using the Preferences window

  1. Go to the Setup menu, choose Preferences and then click the Emailing tab.
  2. Select the Send Emails Using AccountRight option.
  3. Enter your name or business name in the From Name field.
  4. Enter the address where replies to your emails should be sent to.

What is Myobi?

MYOBI is a Trusted Third Party (TTP) that manages a trusted network, enables companies to manage their information ecosystem, and facilitates trusted services and other services. MYOBI offers an environment in which Persons and Companies can manage and access their Personal and Company data.

Is MYOB easy to learn?

With many MYOB courses online, you can study at your own pace from the comfort of your own home. Luckily, the software is designed to be easy to use, so a simple MYOB short course should be all you need to get started.

Can you buy MYOB outright?

There are two options for a customer purchasing MYOB AccountRight Basics, Standard and Plus. Purchase an Outright desktop licence for a one-off cost. This a traditional desktop software limited to one user licence with online accounting benefits available free for the first six months.

How much does it cost to buy MYOB?

Each MYOB Advanced Standard user license costs $104 per month; Your 5 users will cost you $520 per month, or $6,240 per year in total.

What can you do in MYOB if a customer pays too much?

Customer overpayments

  • If a customer pays you too much, even via a bank feed or imported statement, record the whole payment in MYOB Essentials.
  • If a customer has paid an invoice twice, create a customer return for the second payment.
  • When an overpayment is recorded, a customer credit is created for the overpaid amount.

Why is MYOB not sending emails?

There could be several reasons why emails you’ve sent are not being received, including: your recipients could have settings on their firewalls that block the email from arriving. your recipients have set exclusions to ignore emails from myob. or they could be going to junk.

What are the disadvantages of MYOB?

The other key weakness of MYOB is that it does little with all the data it captures. It’s hard to share the reports, and they are traditional, backwards-looking reports. Not too long ago, a business would bundle its core IT needs into one software package: the monolithic (all-under-one-roof) model of IT.

Can I buy MYOB essentials outright?

MYOB Essentials Accounting is an web browser based product running on subscription only, there is no option to buy it outright. AccountRight on the other hand requires local installation, so you could buy it outright and work on a local company file without getting a subscription. Hope this helps.

Is Xero easier to use than MYOB?

So when comparing Xero and MYOB Advanced, the answer will always depend on the size and complexity of your business. In order to make itself themselves more appealing and affordable for smaller businesses, accounting programs like Xero reduce functionality and features. This also makes the systems easy to use.